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INTRODUCING YOUR DEDICATED VISA CONCIERGE.
Available exclusively to eligible Meraas property owners, our
Visa Concierge guides your Golden Visa or Investor Visa
journey from the very first step, connecting you with accredited
specialists to carry it forward.
Frequently Asked Questions
Our dedicated Visa Concierge provides end-to-end support for Golden Visa (10-year), Investor Visa (2-year), and Retirement Visa (5-year) applications. Services include new visa issuance, renewals, Emirates ID processing, medical fitness appointments, status changes, and visa cancellations, ensuring a seamless residency experience from start to finish.
The service is available to eligible property owners who meet the UAE government's residency visa requirements, including:
- Golden Visa (10 years): Property ownership valued at AED 2 million or above.
- Property Investor Visa (2 years): Available to property owners holding a valid Title Deed. For sole ownership, any property value is eligible. For jointly owned properties, each investor must hold a minimum share value of AED 400,000. A Dubai Police clearance is required.
- Retirement Visa (5 years): Property ownership valued at AED 1 million or above, with the applicant aged 55 years or older.
Eligibility remains subject to the prevailing regulations and approval of the relevant UAE government authorities.
Applications are facilitated through an authorised visa services partner working in accordance with relevant UAE government authorities and regulations.
You can access the Visa Concierge by visiting the Meraas–Nakheel Sales Centre in Al Sufouh, submitting an enquiry through our website, emailing us at xxxx, or calling xxxx. Once your enquiry is received, a dedicated concierge representative will guide you through every step of the process.
Processing timelines vary depending on the application type and government approvals. As a general guide:
- New visa applications: 5–10 working days
- Visa renewals: 3–7 working days
- Emirates ID issuance: 5–7 working days
Required documents may vary depending on the visa category. Typically, applicants will need a passport copy, passport-sized photograph, Emirates ID (if applicable), and supporting documentation related to property ownership and eligibility.
Visa-related costs include applicable government charges and service facilitation fees. A detailed fee schedule will be provided before commencing the application process.
No. The service is entirely optional and designed to provide a convenient, streamlined experience for eligible clients.
All fees are paid directly by the client to the authorised service provider with full transparency and clear cost breakdowns.
No. All visa approvals remain subject to the discretion of the relevant UAE government authorities. The concierge service facilitates the application process but cannot guarantee approval.
The Visa Concierge simplifies the residency journey by offering expert guidance, reduced administrative effort, faster coordination, and a dedicated point of contact throughout the process.
Meraas/Nakheel/DP facilitates access to the service, oversees service quality, and ensures a seamless customer experience. Visa assessments and approvals remain the responsibility of the relevant government authorities.
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